SOMETHING
WRONG?

How do I play?

Drag anywhere on the field. Direction aims the launch, distance sets the power, and releasing commits it. There is no thrust and no steering afterwards — gravity from the planets bends the shot for you. Reach the wormhole at the top to clear the sector. Three of the five stranded crew have to be aboard before the next sector opens, so they are a toll rather than a bonus; getting all five is the real challenge.

I am stuck on a sector

Every sector is solved by a brute-force search before it ships, so a route always exists — you are looking for one that is there. Three things to try: follow the grid, which bends toward mass and shows you the pull before you spend a launch on it; treat the aim line as truth, because it comes from the same integrator that flies the ship; and from sector nine, wait. Moons block but never pull, and they keep moving while you hold the drag, so when you release matters as much as where you point.

My progress is gone

Progress is saved on the device and nowhere else. There is no account and no cloud sync, which is the same decision that keeps the privacy policy one page long — so deleting the app, or moving to a new phone, starts the campaign again. If progress vanished while the app stayed installed, that is a bug worth an email.

The unlock is not progress and does not go with it — it belongs to your store account and comes back on a new phone.

What is free, and what costs money

The download is free and sectors 01 to 15 are free to play — the real first fifteen sectors, ending on the one where the ship’s guns arrive. One payment of £3.99 unlocks the remaining eighty‑five. That is the only purchase in the game: no adverts, no subscription, no second tier, nothing that expires.

I paid and the sectors are locked

Reinstalled, or moved to a new phone? Open any locked sector on the map and choose Restore purchase. The unlock belongs to the Apple ID that bought it, so restoring costs nothing and can be done as often as you like — check the phone is signed in to the same account you paid with, which is far and away the usual cause.

Restoring brings back the sectors, not the flying. Progress lives on the device, so a fresh install starts the campaign again with every sector unlocked.

Refunds

The App Store took the payment, so Apple handles the refund: request one at reportaproblem.apple.com. Nothing needs to go through us first, and asking here only adds a step. Tell us what went wrong anyway if you have a minute; it is the most useful mail we get.